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Remedial Civility Training
William A. Pannapacker, Hope CollegeFollow
This article was written under the name Thomas H. Benton. Benton is the pen name of William Pannapacker, an associate professor of English at Hope College, in Holland, Mich.
Published in: The Chronicle of Higher Education Online, May 7, 2007. Copyright © 2007 The Chronicle of Higher Education, Washington, D.C..