Document Type
Book Chapter
Publication Date
2017
Publication Source
Peer-Assisted Learning in Academic Libraries
First Page
191
Last Page
205
Publisher
Libraries Unlimited
ISBN
9781440846885
Abstract
In response to changing desk traffic and shifting librarian responsibilities, Van Wylen Library at Hope College made the decision to change its Research Desk model to one in which undergraduate Research Assistants primarily staff the desk and research librarians are available on call. To best support this modification, the Research Desk supervisors implemented an improved hiring procedure, an updated training program, and a new referral process for research questions at the desk. Initial assessment shows that the model generally works, though we continue to try to improve Research Assistants’ judgment on when to refer questions to librarians and to foster a collaborative dynamic between student Research Assistants and librarians.
Recommended Citation
Repository citation: Hronchek, Jessica and Bishop, Rachel, "Undergraduate Research Assistants at Hope College" (2017). Faculty Publications. Paper 1450.
https://digitalcommons.hope.edu/faculty_publications/1450
Published in: Peer-Assisted Learning in Academic Libraries, January 1, 2017, pages 191-205. Copyright © 2017 Libraries Unlimited, Santa Barbara, CA.
